Get the Support You Need in Birmingham

Imagine having a team that truly understands the challenges you face in your community. From council tax queries and CV reviews, to wellbeing and local events, our team will help you live your best life.

Ready to Make Life a Little Easier?

With our platform, supported by expert knowledge in your area, we've got your back.

Personalised Support for You and Your Family

We know your needs are unique. Our platform is designed to provide you with personalised support every step of the way.

advice
Personalised Advice
Set, track, and celebrate your achievements, whether it’s managing stopping smoking, earing healthier or taking time for yourself in your community.
coach
Guided Support
Easily connect with other resources, local services, and tools, giving you a well-rounded experience to manage your home life, career, and education.
AI
AI Toolkit
Tailored advice and support that recognizes your progress, helping you navigate your responsibilities and personal goals, in your local community.

Customise Your theme

At Brum.Chat, your experience is unique. Pick a theme that matches your style! Whether you want to be Peaky or Perky, our app adapts based on your responses. Each character is trained by your responses to interact in a way that suits your needs—choose your experience below!

Perky

Your natural style

Your Perky Coach provides a calm, structured experience, trained by your responses, to guide you smoothly with minimal distractions.

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Peaky

Your adventurous Peaky theme

Your Peaky coach takes a bold, direct approach, trained to push you with motivational and adventurous insights.

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Meet Your Coaches

Tenancy Rights
Understand your rights as a tenant, including how to handle rent agreements, deposits, and repairs. Learn how to communicate effectively with landlords, address disputes, and access legal advice if needed. Empower yourself with knowledge to feel secure in your home.
Homeless Services
Find support if you are at risk of homelessness or need urgent housing assistance. Learn about shelters, temporary housing options, and organisations that can provide help. Access advice on rebuilding stability and finding a long-term housing solution.
Housing Benefits
Explore the housing benefits available to you, including how to apply for financial support to cover rent or reduce council tax. Discover eligibility criteria, how to submit applications, and tips for ensuring you receive the assistance you need.
Rent Arrears
Get guidance on managing rent arrears and staying on track with payments. Learn about negotiating repayment plans, accessing financial support, and seeking advice from housing charities to avoid eviction and maintain a secure living situation.
Emergency Housing
Discover what to do in housing emergencies, from applying for temporary accommodation to contacting support services. Learn about your rights to emergency housing, how to prioritise safety, and where to turn for immediate help in urgent situations.
Council Tax Payments
Understand how council tax works and what it funds in your local community. Get step-by-step guidance on payment processes, eligibility for reductions, and what to do if you’re struggling to keep up. Find out who to contact for support and how to resolve disputes effectively.
Benefits
Learn about the financial benefits and support schemes available in your neighbourhood. Discover how to apply for universal credit, child benefits, or disability support, and understand your rights to ensure you receive the assistance you’re entitled to.
Budgeting
Develop effective budgeting skills to manage your finances confidently. Find practical tips on reducing expenses, tracking your spending, and creating a realistic budget plan. Access resources and tools to help you save money while maintaining a healthy lifestyle.
Help With Bills
Access advice on managing household bills, from energy and water costs to broadband and mobile contracts. Find support for those facing financial hardship, including grants, discounts, and payment plans to stay on top of your essential expenses.
Grants and Aid
Discover local grants and aid programmes designed to support individuals and families in need. Learn about funding options for education, housing repairs, or starting a business, as well as how to access emergency aid during unexpected crises.
Community Centres
Discover local community centres offering activities, support groups, and recreational facilities. Whether you’re looking for a place to socialise, participate in workshops, or access resources, community centres provide a welcoming space for people of all ages and interests.
Volunteering
Learn how to get involved with volunteering opportunities in your local community. Explore ways to contribute your skills and time, make new connections, and support causes that matter to you. Find guidance on where to start and how to match your interests with the right organisations.
Local Events
Stay informed about upcoming events in your neighbourhood, from cultural festivals and charity fundraisers to workshops and family activities. Discover opportunities to engage with your community, meet new people, and explore what your area has to offer.
Youth Services
Access guidance on youth services and support available in your area. From youth groups and mentorship programmes to career advice and recreational activities, discover resources designed to empower and inspire young people to thrive, all in your local community.
Anti-Social Behaviour
Understand how to address and report anti-social behaviour in your neighbourhood. Find practical advice on working with local authorities, building safer communities, and accessing support to resolve issues effectively. Learn how to play an active role in improving your local environment.
Employment Ernie
Health Hollie
Technology Thomas

Don’t Let Life Feel Overwhelming

Let the team and our platform be here for you when you need it most. Sign up today and take the first step towards a future that feels more manageable, with resources, advice, and endless support at your fingertips. 

Brochures

View and download our Brochures for more information.

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